Tag Archives: business growth

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How To Optimize and Take Advantage of Your Google My Business Listing

Google My Business itself is not a public-facing, searchable directory (such as Yelp), BUT your listing on Google My Business is what many other public-facing, searchable directories pull from.

This includes Google Maps, which has become its own hybrid form of a review site/business directory/navigation service.

Your Google My Business listing can also impact your rankings in search results on both Google Maps and regular Google searches.

If that’s not enough to convince you, here are some compelling stats that highlight its importance.

Businesses with a Complete and Accurate GMB Listing:

  • Are 2.7x more likely to be considered reputable
  • Get 7x more clicks

Complete and Accurate GMB Listings:

  • Are 70% more likely to attract location visits
  • Are 50% more likely to lead to a purchase

Here’s how you can optimize and take full advantage of your GMB listing

BASIC LEVEL

1. Set up your Google Business listing

The first step is to set up (or claim) your Google My Business Listing. Go to Google My Business page and click “Start Now” in the upper left corner.

Did you know that anyone can list your business on Google? That’s a little scary, but fear not—you as the owner can claim your listing which grants you the access to edit and update your information, to post timely information, and to manage reviews. The claiming process requires a few steps, but it is a must.

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2. Complete your listing

Fill in every relevant field that Google offers. You want to make sure the profile is as complete as possible and that every piece of information is accurate.

The impact of inaccurate or inconsistent listings is not one you can afford. A complete Google My Business listing includes:

Business name: The legal / official name of your business.

Address: Full address of your business.

Phone number: A number with a local area code is recommended. That’s one extra signal to Google that you are actually local. Make sure the number you use for your Google My Business listing is also displayed on your website.

Category: Choose a relevant category. This will help Google decide which searches your local listing belongs in.

Website: Your website URL.

Hours of Operation: The hours your business is open. For days when you have unusual hours, like holidays or special events, you can set special hours.

Description: What you offer, what sets you apart, your history, or anything else that’s helpful for customers to know. Allowable limit is 750 characters. Keep in mind that only the first 250 characters show up in the Knowledge Panel, so prioritize your information. Finally, no links or HTML.

Photos: Showcase your products and services to people who are looking for what you offer. Consider hiring a Google approved photographer to create a 360-view virtual tour of your business for customers. According to Google, listings that have a virtual tour and photos generate twice as much interest as those without.

Depending on your industry, there may be additional fields such as menus for restaurants.

A complete listing makes it as easy as possible for potential customers to find and contact your business. In addition, the more complete your listing is, the more favor you will receive from Google when ranking you in results.

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3. Make sure your information matches everywhere else

One thing Google’s algorithm looks at to verify the legitimacy of a listing is a consistency in how it’s listed across different websites. While that seems simple enough – your address is the same each time you enter it somewhere – it’s easy for little differences to slip in. Maybe you wrote out the Road part of the street name one time, and shortened it to Rd another time, for instance.

Pick a standard way to write out your address, a consistent phone number to use, and make sure all your listings match both each other and the information you provide on your website. And work on getting your website listed in as many relevant directories as possible.

4. Avoid penalty-inducing offenses

Any work you do to optimize your website or local listing will be for naught if you incur a penalty. Google suspends business listings for a range of offenses. Getting suspended is stressful, confusing, and bad for business, so it’s best to avoid doing anything that puts you at risk of it.

Read through Google’s guidelines for Google My Business listings so you have a full understanding of what not to do. Some of the main things to avoid are:

  • Using a URL that redirects to your website’s URL, rather than the actual URL itself.
  • Trying to awkwardly add keywords into your business name field.
  • Having multiple local listings for the same business location.
  • Using any address for your business that isn’t a physical storefront or office space where you meet with customers.

Use common sense and don’t try to play the system or get extra listings and you’ll probably stay on the right side of Google.

5. Encourage reviews

You’ll notice that the local businesses listed in the map snippet of a local search usually have star ratings next to their name. Google wants to provide the most useful information to its users, and users want to find the nearby business that seems the best. In both cases, it benefits your business to have a high star rating.

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Ask your happy customers to take a few minutes to give you a review on Google. Include an encouragement on promotional materials you hand out or put up in your store. A gentle nudge or a reminder of how much it means for your business can make your loyal customers that much more likely to take the time to say a few kind words about you.

Utilize our proprietary Dashboard Review Widget as well as our Survey Module to get positive reviews for your business listing on Google and Yelp.

6. Make sure your website and content is optimized for search

All the usual SEO advice that helps strengthen the authority of your website in the eyes of Google matters here too. So don’t focus on optimizing just your local listing. Optimize your website as well.

Make sure that you:

  • Incorporate relevant keywords into the meta tags and copy on each page, where you can do so naturally.
  • Add schema markup to your website.
  • Create content with a local focus i.e. locally relevant landing pages.
  • Look for local linking opportunities.

A strong website that’s optimized for both your customers and search engines will be that much more likely to make it into the list of the top three in a local Google search.

ADVANCED LEVEL

7. Post to Google My Business

Just like with other social media platforms, you can now post directly to Google My Business. Your posts show up on the “Posts” tab of your listing, but might also become visible on your Google Maps or Google Search result, depending on relevance.

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Through Google posts you can make announcements, create events, highlight products, and run promotions. The information in these posts is that which customers need in order to stay engaged with you, which is ultimately what leads them to choose you over competitors. In addition, each post type has a call to action button, making the experience from discovery to engagement seamless.

If you’re not already convinced the impact Google Posts can have on your audience, check out this quote from Google:

“Seventy percent of people look at multiple businesses before making a final choice. With Posts, you can share timely, relevant updates right on Google Search and Maps to help your business stand out to potential customers. And by including custom calls-to-actions directly on your business listing, you can choose how to connect with your customers.”

8. Utilize Questions & Answers

Questions & Answers is a great feature for Google local search. It’s very cool! Just like it sounds, Q&A allows people to ask questions about your business and you can answer those questions.


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The Google My Business Q&A feature is the perfect opportunity to hear directly from “the people” and you can respond to them. Win-win.

One thing you should do is be proactive and create a Frequently Asked Questions list to preempt people’s GMB Q&As. Check with your sales reps and your customer service staff to identify the questions people most often ask, then put those Q&A questions on your GMB listing.

TIP: Google has said that upvoting questions can make them more visible. If someone has a particularly important question, go ahead and upvote it.

9. Google My Maps Syndication with Driving Directions

Google My Maps Syndication is an advanced level strategy to gain local With Google My Maps Syndications, you can get:

  • Map mentions from top ranking GEO locations
  • Locally optimized Tier 2 links and embeds
  • Driving directions to your location from serviceable areas
  • Improved local search rankings

Here’s how an optimized Google My Map with driving directions (embedded on the website) looks like:


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10. Respond to Customer Reviews. Even Negative Ones

The reviews on your GMB page can be a deciding factor in whether or not a buyer engages with your brand. Just check out some of these statistics about Local Consumer Reviews:

  • 85% of consumers trust online reviews as much as personal recommendations
  • Positive reviews make 73% of consumers trust a local business more
  • 68% of consumers left a local business review when asked
  • 30% of consumers say they’ve judged a business based on its responses to reviewsWhen making a purchase decision, people look to others for their opinions. We all do it. And we do it often. We want to learn from the experiences of those who have purchased before us. Always respond to your reviews. Positive reviews give a good impression of your business and should be easy to respond to.

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But what do you do about the inevitable 1-star rating and the scathing negative review?

Many businesses shy away from them, hoping they’ll go unnoticed. But you need to respond to those reviews. The people leaving them deserve it, and the people reading them need it.

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Conclusion

There are many ways customers can find your business, but there is no denying that Google My Business is an incredibly powerful gateway to your website.

It positions your important business information in front of the eyes of potential customers who are looking for your product, service, or experience.

It helps with your local SEO, offers a chance to engage with your customers via reviews or posts, and provides useful insights on your customers’ purchasing paths.

For more SEO tips and the latest updates in digital marketing, contact us to learn more!

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Reviews Now Manage Your Business On The Go With New Google My Business App

Google announced last month that they are launching a new Google My Business App that provides a host of features that can help small business owners to easily manage their online presence and respond to customers.

Following are the biggest features and highlights:

1. Profile Tab
Google has made it extremely easy to upload photos, create offers and add events by providing a post button. You can also update information of your business from the profile tab and it will instantly appear on the search as well as Map.

2. Customer Tab
People can connect with you in many ways. They can message you, follow you, book a service or leave a review. From now on, you can see all of these customers in one place – The new customer tab. You can not only see but also respond to the reviews & post offers. Not to mention that you will get a notification when you get a new customer connection. Also, you will soon be able to respond to messages directly from the app.

3. See your Progress in Real Time
The data that matters to you the most is now on the home screen itself. So you can now check how many new people interacted with your business, new connections & more in one place.

Here’s a short video:

Takeaway

Google My Business App is a very powerful tool that every business owner and SEO professionals must have. It’s easy to use and offers a lot of tools that make tracking, analyzing and making changes easy. The other big news is that Google is about to launch a chat feature for Maps. So users can directly chat with business owners directly after searching for their business. Having a GMB app will help you with this feature as well.

To learn more about the Google My Business app connect with us!

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Youtube is Determined To Provide Measurements You Trust

In order to help YouTube advertisers drive more conversion, Google added new features that combine the power of YouTube’s creative canvas with Google’s machine learning and measurement solution.

YouTube advertisers soon will be able to use a wide variety of ad extensions, so that they can provide interesting information and compel the audience to take actions.

Google now wants to encourage viewers to complete a lower funnel action, i.e.: booking flight, downloading app etc. & for that, they are testing additional use cases.

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Google also wants to enable YouTube advertisers to measure the full impact of their video campaigns by evolving Brand Lift. They are also partnering with IRI so that it will get easier for the advertisers to act upon upper and lower funnel metrics.

They also have introduced new metrics:

Lifted Users: To know the estimated number of users whose perception changed after seeing your ads.

Cost-per-lifted-users: To know the average cost of the lifted users.

Google also added that in order to utilize this new measurement tools to the fullest, you should use Maximize Lift bidding.

Furthermore, Google is investing heavily in Google Measurement Partners to ensure that the measurements you receive is authentic & not exaggerated. Google said that it’s their topmost priority to provide measurements that advertisers can trust, as it is crucial to their overall advertising efforts.

Since Facebook drastically exaggerated activity reports (As much as 900%), having a measurement that you can trust is vital to the success of the ad campaigns. Google also announced their “New MRC accreditations and partners for Google and YouTube ads measurement”.

In the end, we would like to add that if you are a big brand, then you surely want to check all the new measurement tools and metrics that YouTube has to offer in order to get the most out of your YouTube ad campaigns.

For more information on Youtube’s latest and great measurement tools and how to implement it for your content, contact us!

How Small Businesses Find Their Way on the Internet

Small businesses don’t typically have a whole lot of money to spend on advertising. They search for ways to get their name out to the public as efficiently as possible, word of mouth is great. However, a very large amount of small businesses are starting to use the internet to promote themselves. This is because they can experience the best and most efficient results from internet marketing. Their message and advertising campaign can be customized and tailored to their specific needs in thousands of ways.

Almost all small businesses nowadays have websites. This is the window for the world to see them through; their personal viewing portal that can be accessed by anyone at any time. With a million small businesses comes a million websites, so now the key is to get your site found. Every small businesses website can bring them to greater successes in their business.

  • Creating a sound SEO (Search Engine Optimization) program is one option to choose from when advertising on the internet. It is one of the best marketing methods and produces one of the highest ROI’s.
  • Choosing to use a PPC (Pay Per Click) campaign can be effective for specific products, especially during the holiday season!
  • Another good way to add to your websites traffic is to keep a steady stream of information flowing through the site.  Blogging with good relative content can be an extremely effective way of keeping your consumer interested. If they have visited your site they are clearly interested in your service or product and may want to stay informed.
  • Social media is another good way for consumers to follow your company which allows you to provide good material on your product or service for the consumer to digest in their own life on their own time.

With an ever-growing Internet population keeping a strong presence on the internet for your small business is critical in the growth process. A good website with streaming content that can be found by those who need it will thrive on the internet. This type of website will allow for a company to grow beyond its current potential and reach new heights in sales.

If you’re small business is looking for an SEO consultant, look at www.seosolutions.us. We are a Chicago SEO company that specializes in Search Engine Marketing and other Internet marketing techniques.

A Few Words on SEO / Important UPDATES!

SEO UPDATES!

Search has become one of the best marketing tactics to increase ROI since marketing was invented. Not only does it produce results but it allows the marketer to geo-target, check important analytics and act on those analytics to implement stronger and stronger campaigns month after month.

With the new Panda Updates Google has deployed websites that use a tactic called link farming are being punished. Farming links, which is at its core, building links to your site to make it look popular when the content is nothing but garbage.  So what do we do now? Well those of us who use unique content and a little bit of hard work to drive rankings are in luck. We continue to blog and write press releases every week. That’s how you stay relevant; you give people what they want without shoving it down their throats!

The beauty of a good search campaign is that once you deploy all the right tactics and you “get rolling”. It is much easier for you to continue to drive your rankings. The tough part is getting started. This may be because results aren’t immediate and small businesses typically don’t have money to blow without seeing an ROI relatively fast. However, medium sized businesses seem to stick around long enough to truly reap the benefits of a campaign that is driven and lead to a strong online community and presence that is interactive and growing.

Search Engine Optimization: The Basics

Let’s concentrate on the basics. What exactly is search engine optimization? It is the process (and it is a process indeed) of organizing your site with specific keywords while creating links to your site via social media, blogging and other marketing venues.

 Keywords can be single words or phrases. A keyword for a construction company may be for example; Campbell Construction, Illinois. This keyword would be considered a phrase. Notice how Illinois is also attached the end of the phrase. This is an excellent way to geo-target your marketing audience. This also works by county, township and can also be done using zip codes.

Another huge aspect of creating a great Search Campaign is making sure that the site is set up correctly on-page. This may be anything from having a strong domain name to load-time to having strong written content, and the amount of content and the specific ratios of keywords mixed into your content will affect rankings.

However, off page optimization is also important, these are all the activities performed away from the website but are in one way or another linked back to your website. Off page optimization activities range from a large number of things from blogging, to social media campaigns to video creation and deployment, press releases and more. It is important for most businesses to concentrate on their own business while hiring an outside firm to implement a strong online campaign that will boost search engine rankings.

Shocking Statistics about Search:

  •  Google is the most popular search engine.
  • Over 500 million searches are completed daily
  • 85% of online traffic only views the first page on search engines
  • 85% of traffic finds accurate information which is useful to them.
  • 81% of online users find new websites from using search engines.
  • 73% of online transactions start with the use of search engines

 

 

SEO: Search Engine Optimization – Your Path To Profits

Why SEO and Who Needs It
In this age of information when searching for something on the Internet people normally look it up in popular search engines like: Google, Alexa, Gigablast, or Yahoo. They do not go beyond the first or second page of the searched results i.e. the first 20-40 of the hundreds of thousands results popped up by the search engines. If the information is available on the Internet, it is found, more often than not, in these first few search results. Browsing through the top websites thrown up by the search engines related to the information suffices. Studies on internet search behavior and eye tracking have confirmed this.

As obtaining information and doing business online has become a popular practice, individuals and organizations that are conducting business on the Internet fully or partially should be more visible on the Internet. Websites of such organizations need to come up among the top ten/twenty of the search results to be noticed by people. Small businesses as well as large organizations that depend on online business need to rank high up on the search engines. The higher the rank of a website more is its number of visitors, and possibly more business for the website.

The websites that come at the top of the search engine results are not there by accident. Careful planning, designing, and programming are the factors behind pushing the ranking of a website higher up. The process of elevating a website to a better ranking and higher visibility is known as search engine optimization (SEO).

How SEO Works
Imagine the World Wide Web to be a huge library stacked up with innumerable websites. When somebody tries to search for specific information using a search form, a robot (much like a library assistant) scans the relevant section of the library of websites. Similar to libraries that have categorized sections for books, the search engines have indexes for the crawlers to search through. The robot (also known as spider or crawler) searches through HTML data bases and selects the most relevant websites first. Search engines use different algorithms to judge relevance of websites to the information searched for.

SEO consultants help in designing websites by using keywords and other methodologies. They attempt to make the meta tags, contents, and links of the websites become more tractable for search engine algorithm. Search engines outline their own policies of search engine optimization and it’s the responsibility of the SEO consultant to adhere to those. Failing which search engines can ban websites. Therefore SEO consultants have to strike a balance between ‘keyword stuffing or spamdexing’ and ‘paucity of keywords’.

Search engine optimization has gained importance with the growth of online business. A website foraying in to the World Wide Web without using SEO techniques is akin to a soldier rushing in to battle without a gun. Obviously, SEO is being hailed as a valuable marketing tool.”No wonder, SEO is being hailed as a valuable marketing tool.